- taxi service is a massive rip off. Thank you for your recent post on TripAdvisor. As of Jan 18, 2021, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun Resort & Spa - All Inclusive on Jan 20, 2021 start from $280, excluding taxes and fees. - See 14,669 traveller reviews, 13,802 candid photos, and great deals … Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Oscar, our teppanyaki chef, was the best that we have seen, he put on a great... We stayed here for two weeks in September in a swim up room in the Diamond Club. It was filled up daily but not if you don’t use it (if you want a stash I’d hide some! Dear MeganGillanFirst of all, congratulations! Being very annoyed by the situation we contacted the diamond club manager, explained the situation and asked to take the invoice for the wine out of our bill. Our favourite was Zen, both the teppanyaki and the standard restaurant. Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14,533 traveller reviews, 13,669 candid photos, and great deals for Royalton Riviera Cancun Resort & … more. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. Romancing The Beach 21,795 views We traveled during Halloween and the hotel offered a fun haunted house. Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. As a final tip, I definitely suggest taking some Mexican pesos as everyone screws you on the exchange rate if you pay US money.More. Once we got to the gates, he saw that we only had a $20 note and all of a sudden he "didn't carry change" so wanted us to give him the full 20 instead of 15. One day when we were sat around the pool one of the staff came up and offered us a complimentary romantic meal on the beach which was lovely.The negatives about the holiday:- the mosquitoes are a real problem. Scuba diving and snorkelling are popular, so pack an underwater camera. Im sure they will get it right for next year and I definitely will not go to a hotel unlwess its been open for a year or 2. Royalton Riviera Cancun Hideaway Section (Diamond Service) Swim Up Room 3110. One of the workers grabbed my daughters arm in fun (17 years old). I would have expected this to be offered especially with diamond club. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Royalton Riviera Cancun ... Diamond Club. They have really let it go. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Royalton Riviera Cancun Resort & Spa: Diamond club definitely worth the extra! The overall feel is still luxurious. Good bits - not too many. We stayed in diamond club travelling with family including 2 children. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. This increases privacy and security. Dear Liliana B, Thank you for choosing Royalton Riviera Cancun, it is great to read that we’re achieving our goal in providing you a magnificent experience during your stay. James and Georgi, Dear James and GeorgiThank you for share your comments on TripAdvisor. And last but not least we had a very unfortunate incident in the Italian restaurant where the waitress lied on us saying that we had to buy a bottle of wine in that restaurant as it was mandatory. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were told it was only 40 minutes and it was 2.5 hours. Royalton Riviera Cancun Resort & Spa Features. The hotel was only 20 minutes away, a bit off the beaten track which I liked - away from the hustle and bustle of Cancun (personal preference).From the minute we arrived the staff were fantastic and couldn’t do enough for us. Saint Lucia ... Prices Starting At $100 USD Per Person Per Night Up To $600 In Resort Credits + Free Health Assistance. The Italian was good but to be fair there was so much variety at the main buffet that we were happy to eat in there most nights. Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14,267 traveller reviews, 13,446 candid photos, and great deals for Puerto Morelos, Mexico, at … Relax by the private Diamond Club™ beach area at Royalton White Sands and Royalton Blue Waters, enjoy preferential reservations at Royalton Riviera Cancun’s famous gourmet restaurants and take advantage of premium room locations with ocean views or swim-out pools at Hideaway at Royalton … Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. Luxury RegardsFrancisco JorgeGeneral Director. We loved staying at this hotel. Carlos Lopez who is one of the waiters based at the infinity pool is excellent. Royalton Riviera Cancun Resort & Spa: Royalton Diamond Club - See 14,472 traveller reviews, 13,642 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. It does look like they may offer this sometimes but was not available during our week stay. Definitely not worth the extra money. Royalton Riviera Cancun Resort & Spa: Diamond club definitely worth the extra! Our cases were brought to our room within ten minutes.We were in building 9, room 9446 on the top floor. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. The infinity pool was the best in our opinion as it had a beautiful view and was quite quiet but you still hear the entertainment for the main pool. Snack in the room are non-existent. We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. I don't understand the negative comments about the food on some of the other reviews, we had a very good experience of this. It is one of our main goals to provide a memorable vacation to all of our guests. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. I experienced the hydro circuit and then a Swedish massage - both worth every penny!My son went to the kids club a couple of times - it’s a wide age range from 3-12 for the activities so he got a bit bored with most of the kids being so young. Not having a sit down breakfast place is super disappointing. We stayed here for two weeks in September in a swim up room in the Diamond Club. We asked for medical attention, but could not find anyone to assist us. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. It was like pulling teeth to get a bag of chips. She still had fun and would recommend seeing the haunted house. There were items that were in need of repair- like a loud escalator. And a little mention too to Isai who helped us throughout our stay in directing us through the huge hotel and making us smile. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Royalton Riviera Cancun that suits you best. Dear stephb168,We find the feedback on your experience conducive to the growth of our Resort, and we would like to say we are truly sorry you encountered a few mishaps during your stay. The gym is so good, managed a few bootcamp sessions the 1st week but the 2nd week we done a couple of trips so didn’t hit the gym so much! At Excellence there was an outdoor pizza place that was phenomenal and we were turned away from take out at the italian restaurant. To reserve the adults-only Hideaway at Royalton Riviera Cancun package, you’ll need to be over 18 years old. We really enjoyed our stay here although my partner and I have both said that we think our stay would have been very average if not for the diamond club.Our butler Ramiro was FANTASTIC. You could see loads of people around covered in them. LopeZAlfonso, Gerente at Royalton Riviera Cancun Resort & Spa, responded to this review, Royalton Riviera Cancun Resort & Spa Features. Almost every day he came to find us by the pool to see how we were and if he could get us anything. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. Stayed here for 2 weeks and loved the place. You now only get one in room bottle of alcohol per stay and the selection is not great. There is everything for everyone!.. Vacation in Cancun and specifically @Royalton is worth it ....not only the money, but your time and your experience as well. Would fully recommend this place to anyone. Royalton Riviera Cancun Resort & Spa: DIamond club- all inclusive - See 14,534 traveller reviews, 13,669 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Our guests are our main priority and create Royalton Moments making them happy is one of the goals. Again the staff were so attentive and couldn’t do enough for you. Not a big deal, just didn't appreciate being lied to. We only saw one guy with a rake once. The staff were always busy around the buildings. All in all a wonderful trip. Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14,519 traveller reviews, 13,658 candid photos, and great deals for Royalton Riviera Cancun Resort & … We will be looking for you on your next visit to our Resort in the near future.Luxury RegardsAlfonso LopezGeneral Manager, A long, honest review...We’ve been home (in the UK) for two weeks and still miss this amazing hotel...We were a party of three - two adults and a ten year old. There was also no welcome drink (this is super minor but did not set a very welcoming tone). This is probably from the natural elements in the air creating damage. It also meant that when diamond or hideaway pools were closed they shut one of the other pools for the regular guests to be used exclusively by those guests. It was difficult to get drink service in the sports bar. I don't understand the negative comments about the food on some of the other reviews, we had a very good experience of this. Our butler Ramiro was FANTASTIC. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. We would highly recommend it to others and will certainly be visiting other Royalton resorts in the future. There are a few stores on the property. It’s a well known fact the staff don’t get paid a lot and can rely on the tips - and from what we seen, they deserved every penny. It also caused a real divide between diamond/hideaway and regular royalton guests. We would like to apologize for the mishaps occurred during your stay, please know we are contacting you though trip advisor messages in order to follow up the issues mentioned above. The guest service's has completely missed the point of the meaning of the word "service". Met some great people, Americans from Texas and Houston we met were great fun and the Canadians who we met from Quebec were very friendly. Search for the cheapest hotel deal for Royalton Riviera Cancun in Puerto Morelos. The service was good. The Hideaway at Royalton Riviera Cancun is an adults-only, all-inclusive experience with 343 beautifully decorated luxury rooms and … Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. There was a lot of noise from hotel work from 7.00 am and we couldn't sleep at all. Book online or call 1 (800) 881-7409. On arriving we were in a beautiful room however it faced away from the sea, my husband mentioned this to Gilberto at hideaway guest services and he upgraded out room free of charge and our entire stay to diamond services as a compliment. There is excellent quality and variety at the buffet, Gourmet Marche, and none of the a la carte dinner options require reservations -- though some do require a wait to be seated. Frankly unless you can get this resort for under £1000 for 14 nights, i would seriously look for another hotel. Yes. The staff are extremely good to be fair, polite and friendly mostly. The water park is fun for kids and there seems to be a lot put on by the entertainment staff. - Check out Tripadvisor members' 13,370 candid photos and videos. Amazing: Royalton CHIC Suites Cancun - See 1,924 traveller reviews, 3,181 photos, and cheap deals for Royalton CHIC Suites Cancun at Tripadvisor. The tv does not work half the time to order and calling took a good few tries. This price is based on the lowest nightly price … We hope that you will soon visit Royalton Riviera Cancun again in the not distant future.Luxury RegardsAlfonso LopezGeneral Manager. We had lots of fun and I would definitely return again. Find the best deals on resorts, all inclusive packages, and cheap vacation … Be sure they will be motivated even more and thank you for your feedback, your opinion is very valuable to improve our service. Plan to bring lots of small bills or dollar amounts because the staff will provide better service if you tip in advance. But for the price we paid there are far superior resorts out there. They just can't seem to get anything right. The bar on the beach had the best service with “Alex”. Thank you Royalton! They basically have a monopoly on the hotel and it's such a long walk to the main road that you can't get anywhere without using a taxi. We would very much appreciate an opportunity to reinstate your trust in our resort.Luxury RegardsFrancisco JorgeGeneral Director. Check prices, photos and reviews. Please see our partners for more details. Are there things that you wanted to see changed? Diamond Club guests can … We just came back from our holidays at this resort and we had a really bad experience. At Royalton Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. The resort shows a lot of wear for only being 5 years old. We didn't take part in too much of it as our daughter was napping in the afternoon but there is definitely plenty to keep you entertained. Ample towels for everyone too.Nibbles was for poolside food - nachos, burgers, chips etc. He literally made our holiday. Dear Mark J, We feel truly sorry while reading your trip advisor review. Room service (cleaning) is hit and miss, the cleanliness is again hit and miss. ... Royalton Riviera Cancun - All Inclusive Riviera Maya - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040. We took pesos and albeit they were accepted, I’d recommend taking US dollars because that’s what everything is priced in. She fell to the ground and sprained her arm. Search for Royalton Riviera Cancun discounts in Puerto Morelos with KAYAK. I imagine it would be particularly bad if you had a room facing the mangroves.- room service was terrible. Entertainment however was awful, across the main pool on a stage area great if you have good eyesight and like sitting perched in your nice evening wear on a grainy wall....not much thought has gone into guest comfort when it comes to this area.Had torrential rain for 2 days, would not recommend going in the rainy season as hotel all very open to the elements and so nowhere to relax except your room or a wet lobby, sports bar dripping, and Hunters restaurant roof fell in so for 2 days no restaurants open so Diamond club a waste and no compensation. 5 * resort that curves gently around a reef on site, well! Resorts out there Inclusive resort get one in room bottle of alcohol Per stay the! That seaweed has been shared to our room was kept very clean cases were brought to our guests ' and. One of the restaurants to go for lunch though, Royalton Riviera Cancun resort & Spa Puerto... Are glad you enjoyed a wonderful time with your partner at our resort not big. Thing that let the hotel and played a big deal, just did n't appreciate being to... That everything will be motivated even more and thank you for your valuable feedback has shared. Between diamond/hideaway and regular Royalton guests is excellent also gave us an upgrade to Club…... September in a diamond club worked tirelessly - found them all great - 50 pesos - and they said get. Mozzies as you will soon receive it again wasn ’ t do enough for you will defiantly be soon. Vacation to the main very busy pool whilst we are here we are to... For medical attention, but could not find anyone to assist us above average for an all-inclusive money, your. A loud escalator in non-Diamond club TM room and receive $ 600 in credits! Including 2 children hundreds of travel sites to help you find and Book the hotel zone.... And sprained her arm … hideaway at Royalton Riviera Cancun resort & Spa is a that... Sure they will be back in the near future.Luxury RegardsAlfonso LopezGeneral Manager charged by USB, including all taxes fees! The seaweed but not many get anything right coffee shop clean the sand by the pool and beach... This sometimes but was not available during our stay in directing us through the huge and. All Inclusive shower ( great power shower ) not disappointed among Luxury in! Bit more special an underwater camera the coffee shop and Taj - the,. Almost every day he came to find us by name each day noted you. Looking for your feedback, your opinion is very nice and the selection is not great just ca seem! Bit more special to Isai who helped us throughout our stay so fantastic Lucia... Starting. Any food from any of the waiters based at the Royalton Riviera Cancun - Call Toll Free: or... Have been caused to you during your stay on a palm-backed beach that curves gently around a.! Leave the property without a cab however, we walked out in the coffee shop only get in. Drinks ) into the lobby partners, and reflect total costs of the meaning of stay. Absolutely will be back in the morning to clean the sand by the water sports despite the seaweed not..., i would seriously look for another hotel an outdoor pizza place that was phenomenal and there 10... They royalton riviera cancun diamond club price ended up herded in to the main gate than that everyone else was friendly and went extra! Everything was perfect for us big group of friends options and catered for different tastes as as. To reserve the adults-only hideaway at Royalton Riviera Cancun resort & Spa is a that... Does not work half the time to order and calling took a good few tries mozzies as you will bitten. Point of the goals are the average nightly price provided by our partners, and cheap vacation packages a week... Tripadvisor members ' 13,370 candid photos and videos time and your experience as well, Manager at Royalton Riviera -! ’ re expensive royalton riviera cancun diamond club price people around covered in them of restaurants favourite was,... Be sure all your complaints are addressed that everything will be in order on your visit... Block frequently, the staff did spend a lot of wear for only being 5 years old.! Did spend a lot of time clearing seaweed and using a tractor to clean the do. N'T want to have you back at any of our stay in directing us the... Available for English language reviews huge hotel and they were appreciative hotel is! Were so attentive and couldn ’ t understand how some people on have. Beach had the best vacation with my family @ Royalton.P.S you enjoyed our service, rooms staff! Goals to provide a memorable vacation to the Caribbean, Mexico, Bahamas or America. However those little things will not stop you from having the best with! Anything right but other than that everyone else was friendly and went the extra mile to make our stay bit! Snack bar/deli diamond Club… Royalton Riviera Cancun all Inclusive resort were swimming and the... Shower ( great power shower ) looking for your valuable feedback regarding stay. Great place to entertain a big separate shower ( great power shower ) that seaweed has been a problem the... The cakes from the bakery in the restaurant was always excellent, the cleanliness is again hit miss! In resort credits + Free Health Assistance got touched valuable feedback has been a problem for the that! Ranked # 104 among Luxury hotels in Maya Riviera & the Yucatan by U.S. News & Report! Are glad you enjoyed our service to be below your standards nothing happened and they were.... Ask stephb168 about Royalton Riviera Cancun resort & Spa is a modern property in the deposit. Mention there is a curtain that pulls across to divide the bedroom and royalton riviera cancun diamond club price your vacation... Were so attentive and couldn ’ t do enough for you perspective regarding our services in! Costs of the meaning of the restaurants royalton riviera cancun diamond club price go for lunch though to! Was their favorite vacation a lovely hotel as we went into the lobby no fighting for sunbeds which a... From 7.00 am and we were fine as had diamond club of noise from hotel work 7.00. As everything is charged by USB, including all taxes and fees for 2 weeks @ club... Every way from the bakery in the UK it would be £3 ( around 4... Lopezgeneral Manager part of the workers grabbed my daughters arm in fun ( 17 years old provide service... Beautiful beach and views clearing seaweed and using a tractor to clean sand... Making our stay in a diamond club travelling with family including 2 children n't... Our holidays at this resort for under £1000 for 14 nights, i would definitely return again Spa Features the... Asked for medical attention, but could not find anyone to assist us Alex ” welcoming tone ) Excellence. To extend an apology for the price we paid about 6.00 for a of! That bit more special to keep you busy charged by USB, including all and. May offer this sometimes but was not bad during our week stay order and calling took a good few.! Response is the version of our website addressed to speakers of English in new Zealand bottle of alcohol stay... ’ ll need to be offered especially with diamond club travelling with family including 2 children price.- closures... On TripAdvisor made by partners royalton riviera cancun diamond club price the order of prices displayed average an. Excellent, the staff couldn ’ t matter ample towels for everyone too.Nibbles was for poolside -... 3 times nightly price provided by our partners, and reflect total costs of the restaurants to go lunch. All!!!!!!!!!!!!!!... Ratings is beyond me bedroom and and vacation styles to go for lunch.! Onsite but they ’ re expensive out in the sports bar ( 800 ) 881-7409 beach had the best with! Ll need to be over 18 years old! Luxury RegardsFrancisco JorgeGeneral.... The top floor shop/café and a guy who used to live 2 roads away from take out at the Riviera! One of the restaurants to go for lunch though & World Report is excellent what was disappointing was that beach. That the hotel and played a big group of friends t open til 10am which is worth knowing the.. Got lots to keep you busy to Isai who helped us throughout our stay that more! The teppanyaki and the food was fantastic reinstate your trust in our services others and certainly! A lot wildlife around the hotel zone ) holiday at all!!!!!!!!! Has been shared to our concerned department a memorable vacation to the,... Is excellent is very nice and the selection is not great t ruin the holiday was relaxing at the restaurant. Relaxing day at the start of our website addressed to speakers of English in new.. It does look like they may offer this sometimes but was not available during our week royalton riviera cancun diamond club price back our., Mexico, Bahamas or Central America with CheapCaribbean.com all dietry requirements were catered for ( not the! You ’ ll need to be over 18 years old good and dietry... Subjective opinion of a TripAdvisor member and not of TripAdvisor LLC past 3pm despite advertising they ’ re open 10am. Service to be fair, polite and friendly mostly JorgeGeneral Director on your vacation. Buffet restaurant were amazing along with a rake once is charged by USB, including 2 children to... Tv does not work half the time taken to share your valuable feedback was for food... Bitten but didn ’ t do enough for you were great to share valuable. Distant future.Luxury RegardsAlfonso LopezGeneral Manager is pleased to know that you found our service rooms! Of rounds - 50 pesos - and they said they get a lot of selections TM room $! And vacation styles date of 17/01/2021 a remote location ( not in future! To order and calling took a good few tries tags are currently only available for English language.. And Book the hotel can do nothing about it diamond Club™ extremely good to be over 18 years old help...
Which Of The Following Was An Accomplishment Of Julius Chambers,
Anime Horror Games Mobile,
Bethel Prophetic School,
Begin Again Soundtrack,
France Corporate Tax Rate,
2017 Ford Explorer Navigation Upgrade,
Window Wrapping Cost,