If this payment was due to enter your Santander account and it has not arrived yet, have you checked with the sending back that the payment left with no issues? #Santander @santanderukhelp, @AlanWes47634469 @santanderukhelp @HelenGazard87 I installed another app on my wife's phone, samsung labs(something possibly to do with her her gear fit update). However today I tried and it said that my card was declined. So issue is between Santander and HMRC. @santanderukhelp Have you tried using a different browser? @MarkSandler Santander Cuts Ties with Coinbase. I hadn't been using Santander recently, but today I tried to log in and a screen said it has sent a passcode - but to a broken mobile phone that I have been repeatedly trying to persuade Santander to remove from my account for about 9 years! Will be internal issue. We aren't aware of any issues at the moment. @santanderukhelp I can get mobile messages from from anyone else except from Santander. We're sorry to hear about this. @RhiannonWooding There appears to be an issue with online banking. ^PM. @mitchell16031 I am sorry to hear of the issues you're experiencing. It is absurd. @santanderukhelp Hi. Registered in England and Wales. Getting '400 Bad Request' errors. Just seems to be the Santander app that is not working. @DiepSanh But they still use an indicative rates for fx in the UK! ^EH, @jsli92 Hi, thanks for your tweet. I await my card . I switched to Edge and logged straight in. @santanderukhelp @bugpowderdust1 It’s ridiculous. Registered Number 2294747. W aren't aware of any issues at the moment. @timjacko09 Hi Tim, thanks for your tweet. @AlisonWlearning Hello Alison, unfortunately, one of our ships, Cap Finistère, experienced a technical issue which meant one rotation of sailings (Portsmouth-Santander-Portsmouth) over the weekend had to be cancelled. It is absurd. reduces manual payment input with possible errors and saves valuable time making payments. Is the server down today? Santander's 123 Lite Account will pay up to 3% cashback on household bills. Can you try uninstalling your Santander app and reinstalling it to see if you are able to log on? @santanderukhelp @santanderuk why can't I use special characters on the new keyboard on santander app to log in! ^CM, @santanderukhelp @astweetedbyRP There is currently no access to the system via social media. @cc0u8084 Would be good to know how long will this delay last. This started happening 18th Dec. Had no problems previously. Thanks. If this payment was due to enter your Santander account and it has not arrived yet, have you checked with the sending back that the payment left with no issues? We aren't aware of any issues at the moment. However today I tried and it said that my card was declined. I have been on the phone for 30 mts still I could not speak to help desk to in block my internet banking . We'll be able to chase this up for you, please email twitter@santander.co.uk and we'll be in touch. Will be internal issue. @brilliant_tours Can you try uninstalling your Santander app and reinstalling it to see if you can log on? Santander UK plc. Quinn says the Payments Council has written to all banks and building societies recommending that they implement faster payments at a minimum £1,000 level. All fine now - sorry for any alarm! Anyone else having a problem with clicking links and being told it’s a “bad request” and then getting chucked out? BUT THE WEBSITE IS DOWN. It was the one thing that Santander were doing right until it closed down Hamilton, @Rosen89499722 Hi Rosen, thanks for your tweet. Lloyds Banking Group's Faster Payments services have gone down today, affecting customers of Halifax, Bank of Scotland and Lloyds Bank. Can you try uninstalling your Santander app and reinstalling it to see if this resolves the issue? The issue is seen as temporary and is currently being investigated and Santander is hoping for a resolution soon. I have been promised and assured my issue will be resolved by 9pm today, promised a phone call 3 times in the last 36 hours and have heard nothing. Getting this through to your online chat is hopeless. ^PH. ^CM, @ItsJustTamsin Hi Tamsin, thanks for getting in touch, we're sorry to hear of the issues you've experienced. ^CM, @AlisonWlearning Hello Alison, unfortunately, one of our ships, Cap Finistère, experienced a technical issue which meant one rotation of sailings (Portsmouth-Santander-Portsmouth) over the weekend had to be cancelled. We aren't aware of any issues at the moment. @Glyndwr1906 @santanderukhelp so a call to lodge a formal complaint with Santander complaints leaves me with a 30 min phone call, passed around the houses, in tears and still no formal complaint started.... shocking and heartless customer service! @santanderukhelp This is an issue with Santander Spain I have tried Sanrander UK and they have said that they cannot help. REthink required. @lionormandy Hi, thanks for your tweet. @santanderuk I have been a customer of Santander for 25 years but today I am absolutely appalled at their terrible "customer service". Can you try uninstalling your Santander app and reinstalling it to see if you are able to authorise this log on? We aren't aware of any issues at the moment. ^CM. Sadly, Santander hasn't being playing ball. @santanderukhelp Hi. ^CM. We'd like to help. It works by linking your mobile number to your bank account. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. When a payment is made a message appears informing me the payment may not be seen in the recipient's bank account for up to 2 hours. Data is encrypted behind multiple layers of firewalls and servers are monitored 24/7. Registered Number 2294747. I switched to Edge and logged straight in. It might of caused the problem. Can you try uninstalling the Santander app and reinstalling it to see if you are able to access your online banking? @turracoo1 Safari does not create this problem fortunately otherwise I could not use internet banking. @santanderukhelp I can log on to our Santander account online,when I go to the replacement card section it sends a code to my mobile. Can you try uninstalling your Santander app and reinstalling it to see if this resolves the issue? I hadn't been using Santander recently, but today I tried to log in and a screen said it has sent a passcode - but to a broken mobile phone that I have been repeatedly trying to persuade Santander to remove from my account for about 9 years! @santanderukhelp Hi Santander help, I think I have figured out what is happening here after a bit of trial and error. @santanderukhelp This is an issue with Santander Spain I have tried Sanrander UK and they have said that they cannot help. Yes, Check to ensure I hadn’t been scammed, but it is reasonable to expect that I MUST be able to get my account reopened within an hour. Had nothing but problems... @santanderukhelp, @ChinnaJagga No issues on any other secure platforms. But then already country issues. The support over yesterday and today was relatively impressive. @santanderukhelp why can I not log into my online account without the app authenticating it?! Would be good to know how long will this delay last. What are Faster Payments? Is the Santander online banking down? Payments UK therefore advise anyone making a transfer to double and triple check the recipient's sort code and account number before hitting "send" - and they provide a sort code checker to help with the … @santanderukhelp Hi again...I've tried again forwarding a phishing email to both smishing (as advised above) and phishing@santander.co.uk (as advertised on your website), both have bounced back. In fairness I haven't had an issue with Santander except a dispute a year ago, it was dropped after FOS involvement. . We aren't aware of any issues with this at the moment. That's the issue, I think you have the right number but WRONG COUNTRY CODE. Can you confirm whether the Santander branch is currently and what type of transaction you attempted? We're sorry to hear about this. ^CM. ^PM. Just say there is an issue and you're investigating it. 00000010: The payment has been returned by the receiving bank as the Terms and Conditions of the … At Santander our faster payment scheme limit is £250,000 per faster payment The beneficiary account is not able to receive faster payments. Sorry for the delay in getting back to you. Just my like that, drive 2 hours to get me new car, wait around for about two hours while it’s all getting sorted, get accepted for the finance, just to get told at the very end Santander r having system issues today and I’ll have to come back Tuesday hahahahahaha class, @santanderukhelp ^CM. We will tell you on the transaction summary page if the payment was sent by Faster Payments. ^CM. My debit card details stored on the app are correct, but the credit card details are wrong and no one seems to know how to update the app with my correct card details. Are you having issues with santander banking app today? We aren't aware of any issues at the moment. But, the Santander bank website facility has been upgraded and now only supports the new Faster Payment method. @santanderukhelp My WiFi allows access to other banking apps. @saloulou Hi Sarah, thanks for your tweet. @DuncanRatley Can you try uninstalling your Santander app and reinstalling it to see if you are able to access our live chat service? @rhysadams Hi Rhys, thanks for bringing this to our attention. This started happening 18th Dec. Had no problems previously. is the email bblstopupenquiries@santander.co.uk working ? Santander if I want to use the app I would, but mortgage information on there is crap! I’ve only been with Santander a month but by the sounds of it, it wasn’t worth the switch! Is Santander in trouble? @steepstuff Hi there, we're sorry that you're facing so many issues with the service you've experienced and uploading documents. Thanks. @santanderukhelp @ItsAndyPayne Anyone can see from the whole load of tweets about Santander, that there is a problem. Opening hours are 07:00-20:00 Mon-Fri, 09:00-19:00 weekends for further assistance. Jagga, @wolfrockholiday @santanderukhelp hi. #whistleblowers #spying #havering, @scottislemon @amarshall1997 Sorry for the delay in getting back to you. It was working for months. We aren't aware of any issues with this at the moment. © Ookla, LLC. France seems will be fired with riots. I have an ongoing problem with the Santander app. We'll be able to register a complaint on your behalf by emailing twitter@santander.co.uk. If you’re having problems with any of our services you’ll be able to see below if we know of any issues.When our services are running normally there could be isolated issues, for example a cash machine not working or a minor disruption to Online Banking in the early hours of Sunday morning when we often carry out maintenance. @PaulMer53 Sail to Santander and drive down. Spanish bank Santander swung back into profit in the third quarter and upgraded its full-year forecasts after its customers recovered faster than expected from the initial disruption of the pandemic. @Santander Sorry, but this delay has been totally unacceptable. We aren't aware of any issues at the moment. Who Runs on RippleNet. #bugbountytip #infosec #Security. @santanderukhelp I have experienced this problem ever since you introduced OTP. This never used to be the case so why are you now blocking it? They are saying it’s Santander. It was an account I've been sending to monthly for a few years now, but it seems that there was a bit of a delay in processing to Santander. @nursedazie Hi Lynn, thanks for your tweet. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. We will advise here once further information is available. @santanderukhelp Does anyone know if santander open banking connection is down today? But every innovation must directly benefit the bank’s […] Uninstalled new labs app, Clearing the santander app cache/storage and setting it up again worked. @acampanale @santanderukhelp I haven't been able to log into Santander all day, anyone else having problems? Thx. ^CM, @TrueLayerStatus are you aware of any issues affecting Santander? ? @santanderukhelp Hello. Is the password still used for Telephone Banking? Thank you for the swift response. @AntonioLulic Hi Antonio, I'm sorry for the late response and the issues you have using Santander Cycles. International transfers, credit cards and BACS payments. - #MI6 choreographed Greggs ^PH, @mitchell16031 I am sorry to hear of the issues you're experiencing. I was able to pay to HMRC using another bank’s debit card. ^PH. Hi @BrittanyFerries, what's is happening with the embarking process on the ferry Portsmouth to Santander? The app may have updated. @CockerellHayley Hi Hayley, thanks for your tweet. Only Santander. That’s right – you get all of that efficiency and functionality at no additional cost. @santanderukhelp Hi I am currently in Spain at the moment, I have to pay my ground rent for my mobile home,so I have been trying to do a transfer from my Santander bank account to my Spanish bank account, I am having some problems with trying to do this I have been trying for at least an hour, @santanderukhelp Do you have a WhatsApp number or skype application . The payment has been returned by the receiving bank because the recipient has instructed the payment to be returned. In order to make a CHAPS payments you may need your administrator to add the CHAPS Services to your Role. @santanderukhelp why can I not log into my online account without the app authenticating it?! cheap transaction costs and faster … Yes, I have however the issue exists with other apps too. The safety of our customers and our staff is our priority, as a result we have made the difficult decision to temporarily close some branches. Investment fees, charges and key documents. We don’t live in the dark ages anymore. @MariaMc76 Yes. Santander and Ripple Bring Faster, Cheaper Cross-Border Payments to Millions of Retail and Commercial Customers. Please note that some service providers also limit how much you can send during the course of a day. I am surprised you are not aware of any issues with OTP as I have made previous complaints to Santander about the problems I have had with OTP . We’re investigating now and will update this page when it has been fixed. A couple had problems with payments relating to a house move ... who successfully sent it to the solicitor via her own Santander account using Faster Payments. @santanderukhelp Not using a VPN. Can you try uninstalling your Santander app and reinstalling it then try to log on again to your online banking? Do you have a WhatsApp number or skype application . So many services have disappeared - weekend telephone service and now cash deposits at machines out of office hours? Some customers are experiencing issues with the service(s) below. www.santander.co.uk. @santanderukhelp Please read my messages. @timjacko09 Hi Tim, thanks for your tweet. The bank says the questions are … France seems will be fired with riots. @PaulWestcott12 Had nothing but problems... @santanderukhelp, Hi I am having problem in getting in contact with help desk at Santander. @EmilyLMcill ^PH, @chrisatsaydo I have to upload invoices pre and post pandemic but is not accepting it in many different way. Telephone 0800 389 7000. @eatlikeagirl Santander do a decent business banking account, reasonable website access and no issues with international payments in my experience. We aren't aware of any issues at the moment. Never be rushed into making a payment and trust your instincts. So many services have disappeared - weekend telephone service and now cash deposits at machines out of office hours? How do you rate Santander over the past 3 months? Thank you for the swift response. @HalifaxBank Hey Pauline, thanks for reaching out. Just say there is an issue and you're investigating it. downdetector.co.uk, On the Heads up, Santander have a downtime period tonight from 10pm - 12am, payments between this period for Santander customers will likely be affected, any problems related or unrelated let us know, thanks! In common with other UK banks, Santander is required to show how your overdraft works - assuming you have one. ^PH, @santanderukhelp Getting '400 Bad Request' errors. @HMRCcustomers @santanderukhelp Please read my messages. Can you try uninstalling your Santander app and reinstalling it to see if you can click into your account? . REthink required. Thanks. We aren't aware of any issues with this at the moment. @damps0 Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Here's what has happened at Santander. This bank is lacking the basic fundamentals. ^CM. 1/2, @Stevemytwitacc Hi Steve, thanks for your tweet. @pixta717 We don’t live in the dark ages anymore. RT @damps0: Has anyone else had issues loading their #Santander visa debit card to the #fitbit #ionic wallet for #fitbitpay? Data security. Of Santander! @david_hembrow Hey David, this issue is easily fixed. @santanderukhelp It does! ^TC, @santanderukhelp Hi - I'm not able to log into Santander Business Banking online. Read More. Faster Payments, once sent, cannot be cancelled. ", @AntonioLulic Hi Antonio, I'm sorry for the late response and the issues you have using Santander Cycles. Any ideas? @santanderukhelp I have transfered money into another account using the app but it has not showed in that account and have also transfered money into my own account from own tsb account and that has not showed on my santander account either are yous having issues at the moment ? @hairychuffpunch I can’t seem to get onto the App or the website. We are sorry you didn’t find this answer helpful, please tell us how you think we can improve this page. @loraaadoh All fine now - sorry for any alarm! Never had a problem with online banking either M. @Thedailygrail The late response and the issues you have the correct app of Halifax, of. 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