I did not order nor did I want that. Room service usually took about and hour. We upgraded to Diamond club level, which supposed to have butler premium drinks and many more perks, but we got NOTHING!!!!!! There are much better and less expensive resort/hotel options in Negril. I would not recommend this resort to anyone. Number 0 Persons 0 Rooms Occupation is incorrect. Is parking available at Hideaway At Royalton Negril? Featuring luxury suites, world-class service and lavish amenities, Hideaway at Royalton Negril is the ultimate destination for couples and friends seeking sophisticated adults only getaways. What if I had been allergic to chocolate? Beautiful Resort with excellent food, top notch service! Also, it makes no sense at all that we have to stand in a long line to book a reservation for dinner at all the restaurants that they have on this property when there are not that many people staying here. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. We were not given any floor towels to put down on the floor for the shower. Take a dip in the splash pool by day, then watch live shows and performances at the open-air theatre by night. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Set on Negril's famous white-sand shores, this adults-only, all-inclusive resort offers endless activities, elegant guest rooms and exceptional amenities. How is is that I am in the shower and the power is out? Looking for a place to stay in Negril? Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. Yes, dry cleaning and laundry service are offered to guests. Hideaway side of resort. Additionally, you may also reach out to our Post Travel team to address your concerns and for further follow up. I wrote a glowing review then! FREE All-In Medical Assistance. Arrival date empty. I wouldn’t stay here again just for that reason, no point going to negril and staying in sub par beachfront. It is regrettable to learn that we did not exceed your experience throughout your stay, your concerns were carefully noted and shared with the Diamond Club Manager, Executive Chef, Housekeeping Manager and Maintenance Manager respectively. It was certainly a pleasure hosting you and we look forward to your return. Can’t wait to come back!! I approached the bartender at the bar in front of the pool/building 8. in the room and they took forever! Set along side a mesmerizing clear water beach Hideaway at Royalton Negril Resort & Spa, the perfect place for travelers to open themselves up to an elegant adults-only vacation experience. Treat your kids to an authentic adventure with our innovative Kids' Adventures program. As the bride and groom, stay in luxurious accommodations , feast on unlimited food & drink, and tie the knot in paradise. What are some restaurants close to Hideaway At Royalton Negril? What if we would have slipped? Jamaica: Hideaway at Royalton Negril Package. Dear M7141BAtiffanyb, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. Date of arrival. Dear LovSunshine, Thank you for choosing Hideaway Negril for your recent vacation and taking the time to share your experience with us. Say, "I do" at the Royalton White Sands Montego Bay. Resort features include gourmet restaurants, exciting bars and pampering wellness facilities. Sandwiched between the Royalton Negril and Grand Lido , the 2017-opened hotel has a buzzing main pool overlooking two beach areas, direct access to popular snorkeling spots, and daytime activities. Regards, Hideaway Negril Management Team. Jamaica Royalton Blue Waters Royalton White Sands Royalton Negril Hideaway at Royalton Negril. Hideaway at Royalton Negril Resort - All Inclusive - Negril, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Royalton Splash Punta Cana Royalton Antigua Hideaway at Royalton. What are some of the property amenities at Hideaway At Royalton Negril? The Lodge Restaurant at Tensing Pen Hotel, Response from Regional OCM, Marketing at Hideaway At Royalton Negril, Response from Trudy-Ann Frazer, Other at Hideaway At Royalton Negril. I am just so beyond disappointed and upset with my stay due to the fact that we had to pay all this money for such a place that had high ratings and we can’t even get wash cloths, served food in a restaurant that we booked with 2 guests, and on top of that there were huge roaches on the walkway. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. We stayed Jan. 9th-14th swim out rooms oceanfront. The large family started to receive the plates before us after an hour. What can I bring you or do you for you?" Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. INCORRECT DATE. It was so convenient and so fun to just enter the water, go to the bar, grab a drink, stay or go back to my sanctuary. On top of that, at dinner which were had reservations for we were the first ones in there. Dear J C, Thank you for choosing Hideaway Negril for your recent vacation and taking the time to share your experience with us. I purposely selected a swim out room but had no idea I could swim out to a swim up bar. We appreciate your comments highlighting the wonderful team members you encountered, everyone mentioned will definitely be commended for their efforts. I had to wash with a huge bath towels. The 166-room, all-inclusive Hideaway at Royalton Negril is an upscale, adults-only property along a pretty beach. While you’re here, be sure to check out Le Vendôme, one of the French restaurants that can be found in Negril, which is a short distance from Hideaway at Royalton Negril. Set along the famous white-sand shores of Negril, Hideaway at Royalton Negril Resort and Spa is the perfect escape for singles, groups and couples looking for an elegant, adults only resort in Jamaica. Today, on the 28th, we did not have any, I mean any towels!-That’s just to start.. Room service came in and took all of the towels and there are two of us and we had no towels. Everyone was so friendly pool guy, lifeguard, groundskeepers, housekeeping, room service, restaurant staff, security and the evening entertainment. Friendly and dedicated staff, first-class dining venues, luxurious room amenities, unlimited food and drink , a splash pool, beautiful destination wedding packages, and fantastic all inclusive services will enhance your luxury vacation experience. Top room amenities include a minibar, air conditioning, and a flat screen TV. We just returned from a two week stay at the Royalton Hideaway Negril. Now $182 (Was $̶3̶7̶4̶) on Tripadvisor: Royalton Negril Resort and Spa, Negril. During your stay, take advantage of some of the amenities offered, including 24 hour front desk, a concierge, and room service. Does Hideaway At Royalton Negril have any great views? You need shoes to walk on it and in the water. What an amazing trip. The waiter did not know which toppings came on the pizza and acted as if she was uninterested. I had call 3 times to get robes and slippers, our door-lock was broken , I called them to fix, but no one came to fix it. For those interested in checking out Mary, Gate of Heaven Catholic Church (3.0 mi) while visiting Negril, Hideaway at Royalton … Then look no further than Hideaway at Royalton Negril, a trendy all-inclusive resort that brings the best of Negril to your doorstep. He is so thoughtful, cheerful, kind, friendly, and always a pleasure to be around everyday. The epitome of sophisticated vacations, Royalton Luxury Resorts offer All-In Luxury® vacations in some of the world's most popular tropical destinations, including the Dominican Republic, Saint Lucia, Mexico, and Jamaica. We called the waiter over and and asked “how are they getting their food before us and we were here first and we order first?” She was replying saying that their food just came up first. We had previously stayed a week in December 2017 and loved everything about it on that visit. See 4,247 traveler reviews, 4,719 candid photos, and great deals for Royalton Negril Resort and Spa, ranked #29 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Dear svn44, Thank you for choosing our resort for your recent vacation and taking the time out to share your experience with us. Nearby attractions include Mary, Gate of Heaven Catholic Church (4.8 km), Seven Mile Beach (4.1 km), and Bloody Bay (1.1 km). On Sale Now & Pay Less Guaranteed! Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you. I was greeted with the warmest Jamaican smiles and positive attitudes from the start to finish. Own or manage this property? Hideaway at Royalton Negril Resort - All Inclusive - Negril, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Royalton Splash Punta Cana Royalton Antigua Highlights of Royalton White Sands Montego Bay's All-in Luxury concept include: Make your family vacation in Jamaica truly memorable with a stay at the Royalton White Sands Montego Bay. Guests can savour gourmet cuisine, sip artfully prepared cocktails, enjoy the impossibly blue ocean and more at … Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you. Claim your listing for free to respond to reviews, update your profile and much more. At the Royalton, every aspect of our guests' stay has been carefully, yet artfully designed to deliver a personalized experience that awakens and enriches the senses. We appreciate your comments highlighting our wonderful bartender, Channa; she will definitely be commended for her efforts. Regards, Hideaway Negril Management Team, Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts in Jamaica, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio. Yesterday and today with is just extremely weird and wrong! Hideaway At Royalton Negril 4.52 based on 23 reviews #1 of 21 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Dec 29/30 2020 the power was constantly going out throughout the resort. For those interested in checking out Mary, Gate of Heaven Catholic Church (4.8 km) while visiting Negril, Hideaway at Royalton Negril is a short distance away. We were looked over and down upon on some of your staff which is unacceptable. Engage in a variety of sports and activities, including beach volleyball, ping pong, cooking classes, dance classes, trivia games, Beach & Pool Olympics, aerobics classes, and weight-training with professional instruction. With a plush on-site spa, outdoor pool and extensive fitness facilities make it a perfect pick for a luxury getaway to Jamaica. Resort features include gourmet restaurants, exciting bars and pampering wellness facilities. One for my husband and I and one for my Son and his girlfriend. Book a vacation package staying at the Hideaway At Royalton Negril in Negril, includes Flight, Hotel and Transfers. more. Is Hideaway At Royalton Negril accessible? See availability The fine print When booking more than 6 rooms, different policies and additional supplements may apply. ... we are happy to announce that Royalton Luxury Resorts has implemented several important measures to support guests. We arrived on Dec 27, 2020 and have been calling on someone to fix the air. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. This is the version of our website addressed to speakers of English in Canada. We had to walk to the buffet. Sadly the resort has deteriorated badly. We’re sure you’ll enjoy your stay at Hideaway at Royalton Negril as you experience everything Negril has to offer. We had arrived on time and placed our our in an appropriate fashion. Key Features. Please see our partners for more details. What food & drink options are available at Hideaway At Royalton Negril? When we walked out they wanted to show us attention and run behind us, but the damage had been done. I am totally disappointed and I feel that me and my guest deserves to be treated better and we DAMN sure deserve better! After we had arrived a Caucasian family of ~10 came. We get to the room (12/28) and get situated and order room service. Guests of Hideaway at Royalton Negril are also welcome to enjoy a pool and free breakfast, located on site. Whether you're hosting an intimate family affair or a grand gala, weddings at our All-in Luxury™ resort are extraordinary, once-in-a-lifetime events. The 166-room, all-inclusive Hideaway at Royalton Negril is an upscale, adults-only property along a pretty beach. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. Guests of Hideaway at Royalton Negril are also welcome to enjoy a pool and free breakfast, located on site. Hideaway at Royalton Negril Resort Royalton Negril Resort Adults Only - All Inclusive - Negril, Jamaica 1 (888) 774 0040 or (305) 774 0040. Your comments have been duly noted and shared with the management team for further review and immediate action to be taken. Guests of Hideaway at Royalton Negril are also welcome to enjoy a pool and free breakfast, located on site. Yes, free parking is available to guests. We looked up and saw all the pizzas, liquor, and appetizers coming out. Our team values your feedback as this information will allow us to implement the necessary measures in an effort to improve the quality of our services and resort facilities. Whilst an apology may not change the outcome of your stay, it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. For travelers arriving by car, free parking is available. Does Hideaway At Royalton Negril offer any business services? Not friendly or very helpful. Other than Channa who is excellent (she’s at Hideaway bar), the staff are slothful, room service takes 1-2 hours if it arrives at all, the mini bar is never restocked unless you repeatedly call and make a fuss, the best restaurants are closed and instead resort guests are forced to eat in the buffet where the food quality is sub-par and mass produced with long lines and no social distancing. Non-motorized sports like snorkelling and kayaking are always popular, while the introductory scuba diving lessons in the pool attract adventure-seeking vacationers. in Negril If I did ask for something, she was right on it. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. He is one of the waiters in the restaurant which serves the buffet…I think its called “Marche’”. We got fed up of the buffet and therefore left the resort whenever we wanted delicious meals- shoutout to Miss Lilly’s restaurant 5 minutes away from the Royalton. Our exclusive All-In Luxury™ concept is devoted to providing guests with a unique experience, combining the soul of each resort's host community with a luxury product, exceptional service, and incredible attention to detail. We offer beachfront weddings in gazebos, and will work with you to host a truly memorable celebration. When they finally brought towels they only brought us ONE face towel after al of that calling. Taxes and fees that are shown are estimates only. Hideaway at Royalton White Sands - All Inclusive - Montego Bay, Jamaica - Call Us Toll Free At 1 (888) 774 0040 or (305) 774 0040, 352 beautifully decorated luxury rooms and suites in various categories, 5 specialty restaurants to please your palette (serving delightful dishes from Caribbean and international cuisines), 6 bars and 1 cafe to satisfy your every craving, Dreambeds™ exclusively designed for Royalton Resorts. It is well worth to book the Diamond Club category. What kind of mess is that? This was one if worst experience we had. The order was finally placed, but we had ours done first and arrived first. Kind Regards, Hideaway Negril Management Team. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. We did not have any power and this is just unacceptable. Dear LavenderJ, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. by 9 am are told the restaurant isn’t accepting reservations so the buffet is the only option. Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. The Hideaway At Royalton Negril is a five-star Adult Only complex, located on the beach and offering luxury accommodation and facilities for you and your loved one. During your stay, take advantage of some of the amenities offered, including 24 hour front desk, a concierge, and room service. For the hideaway the beach and that section of the sea is the big letdown. Now £177 on Tripadvisor: Hideaway At Royalton Negril, Negril. See 1,928 traveller reviews, 1,843 candid photos, and great deals for Hideaway At Royalton Negril, ranked #14 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Hideaway at Royalton White Sands - White Sands - Montego Bay, Jamaica Immerse yourself in the pleasures and privileges of Royalton's All-In-Luxury concept. Looking for a place to stay in Negril? Over 150 Travel Agents | 1-866-573-3824 There are more places to choose from in the Negril area. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. My butler was Bernadine and she was magnificent. Number of persons. Pool bar and beach was right out side our door. By masterfully blending the richness of the Jamaican culture with a luxury product, we are able to provide outstanding service, and exceptional attention to detail. I said I would like a drink…a mojito to be exact and he said he didn’t serve that. Resort features include gourmet restaurants, exciting bars and pampering wellness facilities. Dec 27 we can only have room service when checkin was at 3 and we could not use any of the restaurants. See 1,929 traveller reviews, 1,845 candid photos, and great deals for Hideaway At Royalton Negril, ranked #14 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Which popular attractions are close to Hideaway At Royalton Negril? We stand in the longest line and when we get to the restaurant there are like 3 parties or less there for all that trouble. The only issue we had was with the front desk. She did not wait for me to ask for something but instead greeted me each morning on WhatsApp with a good morning, what are your needs this morning? Regards, Hideaway Negril Management Team, When my friend was ordering she was trying to get a Upon arrival on dec 27th we went to the bar to get drinks. We kept calling to get towels up. Our exclusive All-In Luxury concept offers you a vacation that's a cut above. Guests at Hideaway at Royalton Negril can enjoy access to all of Royalton Negril's family-friendly gourmet restaurants, bars, and wellness facilities, which is just next door. Yes, guests often enjoy the ocean view available here. - See 1,928 traveller reviews, 1,744 candid photos, and great deals for Hideaway At Royalton … For those interested in checking out Mary, Gate of Heaven Catholic Church (3.0 mi) while visiting Negril, Hideaway at Royalton … Don’t stay at the Royalton Negril! With our personalized wedding services, beach wedding options, and professional wedding planning team, we can turn your special day into a dream-come-true. We put our order in pizza and see what toppings that had to offer/what goes on the pizza. Our reservation for the restaurant ‘grazie’ was for 5pm. Enjoy a sophisticated adults only getaway in paradise at Hideaway at Royalton Negril Resort and Spa. Although my stay has not been ll that I had thought it would be, I would love to give a WONDERFUL recommendation to one of your staff by the name of Aaron. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There is trash all along the property and for all the money that we have paid and put down on this vacation this makes no freaking sense!!! You can find the Hideaway at Royalton Negril on the western tip of the island, about 45 miles west of Montego Bay. Which room amenities are available at Hideaway At Royalton Negril? Looking for a place to stay in Negril? Conveniently located restaurants include Fireman's Lobster Pit, Blue Mahoe Restaurant, and Office of Nature. Our exclusive All-In Luxury concept offers … Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. I had coffee with my other items and the “coffee” that came back was some sort of chocolate. Also, we were in our rooms sweating, so outrageous and uncomfortable due to the fact that we did not have air until Dec 30, 2020. Hideaway at Royalton Negril Resort & Spa Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. We had also ordered several cups of ice and they did not bring the ice because they said “they don’t have anymore ice”. When you book directly with Royalton Luxury Resorts, you’ll be eligible to receive free health assistance during your stay at any Royalton property in Mexico, Jamaica, the Dominican Republic, Antigua, Saint Lucia, and Grenada.. You will receive the registration link through your booking confirmation. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. To make a restaurant reservation hotel guests have to line up between 8:45 am and 9 am each day they wish to dine in the restaurant and quite conveniently. Food in the resort was absolutely terrible. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Beach is very rocky. Made some great new friends. No one came to check on us for water or anything and they are catering to them the entire time… We were so pissed and hungry after sitting there for so long we got up and left. Royalton Hideaway Negril at Hideaway Negril Jamaica Royalton Negril Resort & Spa - Call Toll Free: 1-888-774-0040 or Book Online He walks back over and “finds” a menu. For travelers arriving by car, free parking is available. Savoring gourmet cuisine, artfully prepared cocktails and enjoying the impossibly blue ocean, guests can do as much or as little as they’d like. Bernandine alone was well worth the splurge! They were all so friendly, keep the drinks coming and always had our drinks ready for us. Negril is also home to Stanley's Deep Sea Fishing, a popular marina that is not too far from Hideaway at Royalton Negril. The Hideaway is an adults-only section that’s tucked within the grounds of the Royalton Negril Hotel. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. Children ages 2 to 12 will be able to socialize with others their own age while interacting with recognizable kids' characters, watching cartoons, discovering the playground, and playing various games in secure facilities. This means, as well as it being a child-free environment, you’ll be … A great selection of age-appropriate activities, supervised by our team of professionals , will keep your children busy and entertained throughout your stay at this all inclusive Jamaica resort. Book now! I said okay, what do you have.. “i can’t find the menu, I don’t know what to tell you?” Im like okay…and he serves the caucasian guy and im still standing there. Are any cleaning services offered at Hideaway At Royalton Negril? All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. On yesterday January 2nd 2021 we still did not receive face towels to bathe with. Key Features. Kindly accept our sincerest apology for the sub-par service which you experienced during your stay, this is certainly not the standard of service which we strive to maintain. Designed for a range of ages, these supervised programs set the backdrop for memorable experiences in an environment that is casual, fun and safe. Immerse yourself in the pleasures and privileges of Royalton's All-In-Luxury concept. The only highlight of the whole trip was New Year’s party, and George ( butler) and Andrew (Beach waiter). We booked two rooms. The perfect haven for 13 to 17-year-olds, these lounges feature fun-tastic games, playstation rooms, Wi-Fi areas with charging stations, billiards and ping pong tables. We appreciate your comments highlighting the hospitality of our amazing hosts, relaxing swim-out suite and Diamond Club perks; Bernadine will definitely be commended for her efforts in ensuring your vacation needs were expeditiously met. Guests at Hideaway at Royalton Negril can enjoy access to all of Royalton Negril's family-friendly gourmet restaurants, bars, and wellness facilities, which is just next door. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. 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