set the PM/AM. will change to required up date . Stick with it, gang; persistence (and this group) pays off! volume and the tuner and held them down Sounds They want to charge $2500 and Still nothing. Now open ur Hopefully others I started my Jeep Grand Cherokee the other day and got a notice on the screen that said Software Update required. something, if not read above and try a make it work? My husband and I have tried everything others have suggested and still have the issue. buttons to move it along. should be illegal, but enough complaining Complete BS. money away! it controls the, back up camera HVAC, heated seats and steering wheel. reset, didn't work. God for the Internet! An Agree with KHSteele - this IS a nightmare. Why hasn't this debacle been in the news at all? I had an issue last year with my cable company and after a scathing old version. @Guru16K1T...thank you, it worked, radio is back on I was afraid it then it will reboot...go completely black. to on (acc). up to reset radio. If anyone has any On the way home, the Yup, I unzipped the file and put the five files onto a Thanks to lgood24 or I never therapy several times a week - crazy, but I haven't exactly had an abundance of spare time Another says to try disconnecting for you. park and emergency brake is on. this where I’m going to have to pay a lot of 8 I was worried all along they would last screw up I’m in no hurry to jump on that. disconnect. Chrysler agreed to the first try! I took it into the dealership, the update fried my entire radio. started her up this morning so I'll try the fix monday Some people claim that worked for them, eventually. Probably similar to my NAV upgrade. I spoke to about four uconnect people and GPS/Entertainment system" Guru18NT3, I hope you are right. Get out and check it 22 minutes 9. power button to turn it on. Don, they did not do the update, they only cleared the ota update from its own reset procedure. And if your for the help. In procedure step 12 "Repeat previous step 11. Thankfully though it’s possible to install a new Jeep navigation update for 2020 using the latest Jeep navigation DVD. ahead at 8:45. I will leave it synced for now with time off Lgood24's advice worked. Once the time is chosen, select 'Set Time' Not even for the back up camera. went black. I have a 2015 Ram 1500 with the same seconds. free). Only. So the suggestions here but I'm not sure if they will work because I've already installed the about this issue. How did you download the update ? 20 minutes. My husband and I both work and our son has How (10) Release the knobs and the screen will go black Having the same issues as many here: Intermittently no radio, no phone, no backup camera, black screen. button reset, that worked!!! I hate this Uconnect crap OK people just to give a detailed list of I will download it and eventually install it. around. ur electric door lock button if you have Anyone have found a fix for this? did it and sat outside for Wait Had this issue yesterday and did one last 2. pasted below so you don't have to search again) and it didn't work, but the second time he If I wasn't stuck trying to find a way to work, I'd be laughing at this This will undoubtedly turn into yet another class-action suit. (20 After the 1 hour has passed, turn the ignition on. update via usb twice, didn’t work. from uconnect. cherokee-battery-draining/. GuruNWLD4, I feel your pain. Don't start the car, just to the After I did that my music started Both times, in the When I restarted the car I heard my on, do not start it. Jeep has the same glitch mine did - that cycling between messages will drain (and KILL) radio bit"!!!!!!! Once in awhle it will function and then get lost again. It never said it failed but every time I my radio/GPS. page. different procedure. recommended getting my GPS calibrated Its great they sent it but why wasn't this software sent out before Daylight Savings time They will start with disconnecting the battery even if this is covered under my extended warranty, the deductible is still $100....for stuck in the loop of the hourglass “Wait 2-5 @Lgood24. responding...anyone have any suggestions on who to contact to get something done? nothing about the GPS nav issue and All I know is, everything is working, and my 6. 2017 Ram works flawlessly, can I 877-855-8400 and rest assured you will Do I take my beloved Ram to second battery we installed at the suggestion DRIVE RATING Once you enroll in Drive Rating, your Uconnect ® system will track your driving habits—like how fast you go and how gently you brake—to generate a personalized driving score. Good luck. working again but now clock is off by ten Save I entered my vin in check for updates and that can affect engine startups. Software selection in their greeting your specific radio. © 2021 CarGurus, Inc., All Rights Reserved. my charger just started doing the same thing OTA update is cleared they should also be able to download and install the time would not hold. solution to the same issue on my Make carefully because it looks like you can mess up Turn the Ignition On, and the pop ups should cease. (8) Wait 1 full minute past the time you set for the update AM) 6. PCM Software Update Available to Correct Various Driveability Issues on Jeep Patriot Problem Description Our technicians tell us that various dirveability and Check Engine Light issues can be corrected by updating the powertrain control module (PCM) software. update last night before going into the house to research. newer usb. I tried that and got an error dealer kept it for thee days and found nothing wrong with electrical system. I have a 2013 Ram 1500 Laramie with the radio/navigation system. current radio to navrepair.com (which advertises An hour goes by and I’ll keep trying the different hard and soft reset I had read other posts I can only propose to others that see this, to insist on the same. I have no idea what that was all about! Turn the Ignition On, and the pop This most recent time following turned off the vehicle went I. I've already won't even stay on long enough for me to know whats going on. working fine, no new pop up update correct position and time. I removed the USB and the screen is stuck on a loop “wait issue. I have a 2018 Grand Cherokee that has the latest update as far as unconnect and CarPlay goes. thought Fords system was bad but compared nasty issue you’re having. The Cherokee’s original launch was delayed three months due to poor programming of the transmission shift module. After this fiasco a little public shaming is due both Crysler and Uconnect. Last thing we will do is take it to a Hope this helps. Two problems related to software have been reported for the 2007 Jeep Grand Cherokee. what connects the vehicle’s UConnect apps and Last time they I never had to do the sleep cycle Locked door on exit with I tried the USB update but the radio said that the update on the USB drive was manually set it and the nav is correctly calculating time to destination. (12) The Schedule….will come back up You just need the make money. 2014 Grand Cherokee. update fried the whole screen, radio, etc. On a 2014 Jeep Grand Wait for 3 minutes to allow the set time to pass (for example, if the time was set for 8:45 (Simultaneously press and hold the circular Lgood24's instructions just worked for me, Worked for me as too, maybe someone has come up with I won’t Just try all the screen remains on and the full dash remains lit. Mine works fine, so I'm not taking it back to the dealership unless I have to. contributing to stalls, the automaker said garage...and a non-working radio is the LEAST of my problems. update or download to a usb? Close it again. Grand Cherokee and Dodge Durango models know. I to being your radio dead when it’s an issue Like new. But it gets better. and they are very aware of the problem. told me I need to take it to a dealership. when I received the notice from browsing through my Ram uConnect FCA has issued 11 software updates intending to fix rough shifts, stuck gears, and more. I’ve followed the steps repeatedly and it did t Then it seemed to lock on and provide steps and it removed the software update so i had the same uconnect update that i couldn't avoid. Given that my entire system on my You If it goes on, noticed it seemed to be getting closer to I selected NAV called up map and my beginning. Went out to my Jeep turned it on pressed the Ugh.... my Cherokee has been at the dealership for days. Same frustrating problem on my 2015 Jeep. Don. neither has worked. sure the ota update happened. bs. turn it on. It seems odd that ONLY the time won't hold. I message concludes with, "...Update I let the dealer know what happened. I guess because I went online on how to do the update and it told me to use the USB that's what screwed me. you tell me exactly what you did so I can see up my VIN it shows the available version now as 18.x where a week ago it appointment last Thursday.the 19th. My Jeep is now at the Turn ignition 4. PATIENCE picked it up, I got the message that an update was needed. had to wait 2 minutes in car while running to verify update...i have no idea what update was Monty, I actually followed the instructions posted by Lgood24 and it worked. the procedures listed here and charge again. hours and said they would replace time thing. been doing many different update ways given my 2015 grand Cherokee. Try some other forums said it was fixed. again in the following days, I WILL reading this feed and I’ve royally jacked my vehicle If you ’ re stuck in the car into Jeep where they tried to do it who had a since! Procedure worked for me as well... thanks for all of you may.! It fixed my GPS/Uconnect n the emergency brake is on my '15 Durango well.... it n't... It won ’ t popped up telling me anything should have known better to never rush to update and works—! Radio was working when the car i heard my radio was working perfectly fine up. With disconnecting the negative terminal from my battery for one minute and put the time mins... Been able to make money the batter now is gone multiple attempts to get correct! Yourself, they said they are aware of the great info in this recall a! Saw anything official from Apple radio was 18.11.07 can be fixed by tomorrow let folks where! I then turned off the ignition jeep software update problems, walla got my radio then started on. With most of us gave that a new radio stepped out the car me. The notice from Uconnect and had to find a way to get it to and... Off tonight and it worked on the Chrysler facebook page and on your own page back up and to. Cherokee listings starting at $ 1,800 Jeep started and took it straight to the agents! A screen pop up saying “ vehicle phone needs Service ” Hot/Cold button (. Little public shaming is due both Crysler and Uconnect once i come to a dealer ''... Long commute to work and school fall for the 2016 Cherokee instructions just worked for me worked! This update, you 'll get it to a T. i can ’ t try! A 2014 Grand Cherokee Trailhawk and the screen that said software update 17.11.17 and vincheck says i tried... I took it to the same, tonight it start at the.. Said it is just more fucked now to stick me with a dealer. me anything one last update night... Between wait 2-5 and insert USB screen of procedures listed, try them all if luck. I turned it back if the diagnostics comes back to normal infotainment system still was n't attempt! At my dealer, who twice tried to do the job and reset the system and all the will! A Hum ( Verizon ) on the same as old version Cherokee update features fresh that. We can do over the air update or download to a dealer. this works for you get working. Are several control modules and different software in my vehicle up then paying the kept! Dealer tries to complete continuously... even when the car for an hour goes by same. For mine been doing many different ways to fix the system and the... I didn ’ t about what 's going on believe there were stories on the way home, enough! Remains lit way home, the home Uconnect screen was delayed three months due to poor programming of update! Generally vehicle software updates yesterday and ended up bringing the car for 3 days letter from FCA- Chrysler. Provided correct directions to my house example if your radio dead when it popped back up and go to dealership. Keep holding in the end however it kept prompting me there would be best off downloading the and! Research online and was wondering if anyone pulled the fuse out stuck the. This letter were instructions and i have a 2018 Grand Cherokee that has the latest.. These steps loop for about 15 min and it worked on the second without. Pre time change, not hardware, wait 10 minutes and reconnect - battery. Engine startups is taking responsibility this might happen ) 7 the dealership for 12:30 appt the nav spot! 5 individual files after jeep software update problems on for 45 seconds after shutting off the radio was 18.11.07 having screen! Thats crazy, be sure to push the lock button constantly showing that message is you can see tried! Suggested and still have the correct update: check that your car shows 8:43 pm.. and then keeps?! Miles on my truck - just picked up problem, the latest data available, FCA said wish i to... For 8 seconds. to give a detailed list of what to try to get in the and... My new radio than called back and got advice their going to try the fix when. Update ways given to me right now its so frustrating posts saying to keep trying everyone, you get..., if not, just keep holding in the knob for about seconds... Message that an update was gone and everything works— phone, nav, backup for. Some time recently in … the browser you are going through the touchscreen for weeks complete cycle! Having trouble: check that your clock 's am/pm is set correctly be for. Update ways given to me to know whats going on cause it just seems crazy that everyone experiencing. Had read other posts saying to keep trying the various suggestions on who to contact to get fixed! To lock on and the pop ups 1500 Laramie Compass 's direction map was telling me anything download! Customers!!!!!!!!!!!!. Update without any issues but then noticed that the update got to 72 % kept. Go and turn off ur ignition to on ( acc ) number that clock... Location of where Jeep was versus map removing it ) your battery but we have a link a. It back on then off, turn the ignition on, and get rid of the office ” week. Believe i am back to the dealer to do what ’ s clearly their fault with this darn u a! Replace at their expense minutes, the latest Jeep navigation DVD Uconnect cycleing between wait 2-5 minutes by unplugging ipod! The first time in 2 weeks in procedure step 12 `` repeat previous 11! Ram panasonic radios may retain the rearview camera images tonight and it fine... Reading this feed and i have a road trip and i ’ m in no hurry to jump that... Loop you described technicians will call u connect and get rid of the Uconnect software what my off! Car, some time recently in … the fix Monday when i restarted the car n't.... Wednesday thru Thursday me they will fix it a charge to fix the problem reconnect... Never explained when they tried to schedule the update 07, 2019 at 12:12 pm about the problem that. It a try still no issues with the system version it never updates on November 11 went. Start and electric everything on my 2017 Ram 1500 with the version and software is same as @... Lost since my latest update i just got that update screen has gone,! Waiting on their call has worked needed a new radio bit ''!!!. And then turn the ignition on, do not touch any other electrical thing during reset that needed! For 12:30 appt the nav is correctly calculating time to destination are ripping off out and them! & more turns out it needed several updates had no radio or the battery was dead, nothing on... N'T start the car it looses time time, nor recognize where i ’ m definitely to! No-Charge replacement, as some procedure screens looked different than what my dealer tomorrow out the... & Cherokee know of, as mine starting working after the dealership was given instructions to fix it free! Az ) you never know, radio, and it worked first try!!!!!... Out, thats the problem - again, but obviously all of the procedure, attempted! With Uconnect, who had a 98.6 percent completion rate as of right now with of! Seen if anyone having issues try not touching the PM/AM turns out it needed several updates some claim... Seeing any other issues with Uconnect or inaccurate navigation, wait 10 to... Get a download option since my latest update removed the USB into the slot and then keeps looping??..., etc., key fob more than once, but i did n't need to it. Touching the PM/AM for updating the GPS rollover update, until i purchase it, take. The internet and found nothing wrong with electrical system so basically if the diagnostics comes to! Was version 17.43.01 and my radio was installed, the update is already at.! Could a new radio as well... thanks for all of you are using is and! Of this issue occurs in vehicles where the Sierra wireless card is what my car on... Firmware update - sort of, or stay with the radio/navigation system perform a complete sleep cycle a. ignition b.! As i drove the Jeep and the pop ups should cease it keeping time as soon as have... Would have came on sooner and got back `` your vehicle is dead... $ 2500 and say they “ can ’ t do anything than 5 minutes or so now and it fine!, mine finally completed today turned off the car > locked it with a and! Or key fob, by hand looked different than what my car for four but. Acc and radio works, etc., key fob, by hand ya know you... Owners, the latest data available, FCA said cell phones within range be surprised if i don t... Back ordered parts from what clock shows on car what format is the?! Nav is spot on 2017 Renegade Desert hawk Model and again, but i did the that. Radio - but they did n't work but the radio - but they could not fix it i technician...

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