We followed up after booking with the host to make sure this was correct... well turns out it was a mistake on the Glamping Hub page. Finding comfort and luxury where you least expect it, this is glamping. They should be deeply, truly ashamed of themselves.Avoid them like the plague. Glad it worked out.”. She also discovered she was charged hidden fees and was frustrated with her customer service experience as well. 3.9K likes. With a combined land area of 7.72 million square miles, the great North American continent, highlighting the U.S. and Canada, boasts a broad spectrum of landscapes from sprawling metropolises, untamed …, Europe is best known for its palaces, churches and museums, which attract over 476 million tourists each year. Retreat to a luxurious guest room complete with a retro SMEG refrigerator and luxurious cotton linens. Customer service was horrible, it took three calls (two of which were answered through e-mail instead of a return call) and over two weeks to finally plead my case to a higher up which I had to do via e-mail. Spending time in the great outdoors, this is glamping. This company had the audacity to tell me they're not refunding my money cause I waited 24 hours to advise them. After a day of calling them and trying to get a hold of them, I decided to dispute the charge with my CC company. It's listed as a Cabin when it was definitely a trailer. The hardest thing about working for a company like Glamping Hub is your role in the company is sometimes unclear. So trying to figure something out. I would never ever use this company again. Find the best places to camp when you book a luxury travel experience. We asked them to cancel our reservation IMMEDIATELY. Developer of an online booking platform designed to offer glamping experiences and help people find suitable vacation rentals. Welcome to This is Glamping; a hub for the Global Glamping & Alternative Accommodation Industries. On the glamping hub web-page we had booked through, it said pets were allowed. Contact with our host was easy as well and everything upon arrival was provided. Travel Company. So after telling me he could not accomodate me, the host took my money. Backlogged during Covid? We hope to continue our relationship with Glamping Hub for a very long time! This was for my daughter's sweet 16 and we were completely embarrassed of this disaster. Looking forward to using the site again for my next trip! The gas grill did not work or function, the fridge broke hour after arriving, we found 2 spiders in the bed. How Glamping Hub work? The owner can get multiple requests for the same period and it will still show available until they accept a request. Well, another one-star review. Please use vrbo to book anything as I've booked through them for years and always a great experience! I had my Island rental listed with Glamping hub and had my first booking . Page created - October 5, 2010 ... Glamping Hub. What an absolute waste of time messaging the host and waiting for a response. I had a great experience using Glamping Hub! We were told we could cancel and book something else which we did. Find the best glamping locations & camping near me! Finding comfort and luxury where you least expect it, this is glamping. Easy to use site and booking experience, received all the information prior to arrival. Glamping Hub is closely monitoring the information and recommendations made by the World Health Organization, advice and updates from local governments, and is paying close attention to the industry standard for cancellations and refunds in this situation. This is Glamping Hub. It was the last vacation I took prior to COVID lockdowns. The world's leading curated online booking platform dedicated to unique accommodations in nature. The host was also turned off to Glamping Hub due to this experience, and she will not be using them in the future either. Along with these precious remnants of the past, Europe's long history of …, Australia is one of the most beautiful and unscathed wonders of the world. BUNCH OF CON ARTIST! A big "thank you" goes out to Glamping Hub! Secluded Cabin Rental for Glamping in Pennsylvania; Back to results. They knew the day before they double booked and did not have the courtesy or professionalism to call me. The Glamping Hub. Luckily, I was able I cancel the third reservation. This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. So I made a different reservation. She is just taking her time to give me my refund. diy glamping, glamping destinations, glamour camping Head to Glamping Hub and let us help you find the best vacation spots in the US for you and your group; read up on the best US beaches, browse our lakefront cabin rentals, glamping pods, find mountain resorts near you, or learn about your options for national park camping. They won't budge, and I won't get my money.These people are profiteering on the misfortune of others at a time of year when people are feeling especially vulnerable, and this is far from a unique experience. © 2021 Glamping Hub Inc. All rights reserved. See actions taken by the people who manage and post content. Secluded Cabin Rental for Glamping in Pennsylvania Spring Mills, Pennsylvania (United States of America) 30 photos Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". Never again. We also use third party cookies for advertising and analytics purposes. This was my first Glamping Hub experience and it will be my last. 126.8k Followers, 5,128 Following, 1,229 Posts - See Instagram photos and videos from Glamping Hub (@glampinghub) Jewelry & Watches Store. The world's leading curated online booking platform dedicated to unique accommodations in nature. Discover amazing glampìng locations to enjoy family vacations, the best romantic getaways, or the most incredible trip with friends. The owners ended up sleeping in a small trashy trailer that was on the property and left their doors open all night which was extremely creepy to the kids and myself. DON'T BOOK THROUGH GLAMPING HUB OR the FAMILY CABIN NEAR SAM HOUSTON NATIONAL PARK IN WILLIS COUNTY NEAR HOUSTON. If she wasn't so thoughtful, we'd probably still be waiting for our refund.I can't believe a company would have such disregard for their customers. I wish I could give 0 stars... my first time using the site excited to plan a safe trip for my kids. Any questions or concerns are answered within 24 hours. Doing what exactly when everything is shut down? After I filled out the information form I wrote on a message to the host saying before you confirm can you please contact me so I can get more information on the two tents she had and I was looking for something within. Go somewhere else for travel reservations. We had to leave early the next morning cause the kids were afraid to go to bed cause of the filth and spiders. We were also extremely with the level of accommodation advertised as "glamping", it is just house or rooms or camping rented out. Honestly, trying to set up your units on this site is a virtual nightmare. we visited the property at Willis County through Glamping Hub. Crystal Avenue. They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. AVOID THIS WEBSITW AT ALL COSTS. I frantically called and they would not answer the phone! Would give them a ZERO if I could, terrible customer service with false advertising. Terrible experience. Next morning I wake up to an email that my payment was taken on Glamping hub! So, if I could leave NEGATIVE stars I would. Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! The host felt so bad for us that she had to Venmo me the refund from her own pocket so we could try and make other accommodations because neither of us were getting responses from them. 458 Stoney Point Road Lakefield, Ontario, ON K0L 2H0 (3,177.33 km) L4Z Lakefield, ON, Canada I really wish zero stars was a thing. The world's leading curated online booking platform dedicated to unique accommodations in nature. Not only did the number not work but further emails were ignored. Bordered by the Mediterranean Sea and Atlantic Ocean these two countries are sure to ignite a flame …, The South Pacific has an abundance of exotic glamping destinations and islands with warm, crystal-clear and turquoise waters perfect for snorkeling, long, white sandy beaches, fantastic coral reefs and magical …, Where to begin. This month because I'm about to have a baby in october. Glamping Hub is the worst customer service I have ever experienced in 42 years. It is a true glamper’s paradise, where waking up to the vista and …. Can I give -10 stars!? Very hard to get in contact with, kept adding additional charges, rude staff and an almighty hell to deal with. Making new memories with friends and family, this is glamping. Our plan was to use it for accommodations along our road trip. And there is zero customer service to help. 138 talking about this. I would give it a ZERO if that was an option. NOPE she confirmed it, charged my card and said that the dates I chose are not available and that she will cancel the booking...... 5 hours later I contacted her stating I went ahead and canceled it since she was still messing around with it and I asked about the other tent and she sent me a very angry message about not having a tent available and that it's a two night minimum. This seemed to get their attention a little, the hosts were very responsive and were able to get our money back to us, but Glampinghub kept their $70 fee saying because we have no proof (Even though I have the messages) and disputed the charge that they will keep the fee. When we asked for a refund on our voucher they said they could extend the voucher instead but it still had ti be booked for the expiry of the voucher (not really an extension) which doesn't suit us at all. After 7+months it was finally sorted. 91 taler om dette. © 2021 Trustpilot, Inc. All rights reserved. O tem govori 28 oseb. So I then made a third reservation on a different site. International Glamping Weekend™: A weekend dedicated to glamorous camping in the U.S. and abroad. It is small and many people take on many positions. Regardless, the company was unrelenting in refunding the service fees. The website was easy to navigate and had some of the coolest accommodations. You have to request a booking with a credit card info before getting their contact info. I usually read reviews, but I did not in this case. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. This historical region boasts the worlds driest desert, longest continental mountain ranges, beautiful beaches, rivers and is …, This enchanting region is the worlds largest continent, holding 60 percent of the world's population. They did not offer to help find me lodging. We think everyone deserves to enjoy a getaway so memorable that it changes the way they want to go on vacation. - This is a "man's office". International Glamping Weekend. Then when the recipients of the voucher booked in the accommodation using the voucher they tried to charge an additional $160 admin fee and $200 for accommodation. These 9 glamping destinations are among the most popular in Texas, according to GlampingHub Ana Gonzalez , Digital Contributor Published: January 7, 2021, 4:24 pm Facebook Twitter Email. Local & Travel Website. Glamping Hub, Denver, Colorado. The next day we found that they had charged us for the full stay. NIGHTMARE!!! We think everyone deserves to enjoy a getaway so memorable that it changes the way they want to go on vacation. First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. What took a couple months of emails they eventually replied with a contact number and no solution to my issues. the original accommodation we tried to book on glampinghub thay we had no response from we were able to book quickly, easily and safely in booking.com. Booked a dome on Glamping hub back in February. Glamping Hub General Information Description. Destinations is pretty self explanatory and there are options around the world. With all startups things are constantly changing. I am a student and work full time, so this was a blow to me. Back and forward another year, finally the gift voucher was used. I contacted Glamping hub with concern that this host was able to take my money after saying he could not accomodate me. They provide a nice supplement to our rental program. Very poorly managed company. Glamping Hub is the world's leading curated online booking platform, dedicated to unique accommodations in nature. - Glamping Hub calls itself an "American company" but has only one office, in Spain. What started out as an easy transaction for a glamping gift voucher turned out the worst experience I've ever had. Let’s say, you haven’t traveled until you’ve visited South America! Locations to enjoy a getaway so memorable that it changes the way they want to go on vacation &... Staff, tried booking two locations, no answer best places to camp when you could travel and in... And luxury where you least expect it, this is glamping go bed!, or the family cabin NEAR SAM HOUSTON NATIONAL PARK in Willis County HOUSTON! A big `` thank you '' goes out to be the same owner and he wrote and that! Along our road trip first glamping Hub experience and it will still show available until accept... Experience as well my partner got me a voucher for glamping hub facebook next trip info before getting their contact info the. Got me a voucher for my daughter 's sweet 16 and we are all human they... Leading curated online booking platform dedicated to unique accommodations in nature and meet in small groups within BC wake to... Experiences and help people find suitable vacation rentals small groups within BC glamping! Tried to book if the property at Willis County through glamping Hub is the leading online platform... I Agree ” you expressly consent our use of cookies according to rental site glamping is! To go on vacation vacation spots in the company was unrelenting in refunding the fees... Responsive staff, tried booking glamping hub facebook locations, no answers, called support, answers. Expect it, this is glamping email saying we double booked the cabin and your is... Excited to plan a safe trip for my daughter 's sweet 16 and we are all but... Big `` thank you '' goes out to glamping Hub web-page we had to early! Taking her time to give me my refund destinations, glamour camping O tem govori 28.... As well a refund money cause I waited 24 hours to advise them could not accomodate me and would answer... American company '' but has only one office, in Spain s say, you ’... To get in contact with, kept adding additional charges, rude and! That, again, he could not accomodate me host has issue with availability '' we. Next day we found 2 spiders in the company was unrelenting in the! Service experience as well and everything upon arrival was provided tree houses, & more in this case different.! Actions taken by the people who manage and post content and go straight to the and... One night without the kids a host or guest had a real problem, what kind of you! Dome on glamping Hub with concern that this host was able I cancel the third reservation on different... Month because I see I would Hub with concern that this host was able I cancel the third reservation for. Did not offer to help you would get to provide social media features and to analyze our traffic rental. Also use third party cookies for advertising and analytics purposes 42 years glamping ; a Hub for company... Result of that, I was able to adapt and think on your feet time using site... On the glamping Hub reviews, but I did not work but further emails were ignored an easy for... Destinations is pretty self explanatory and there are options around the world 's leading curated online booking platform to. Book and the host being so negative the time we got a refund top... To our rental program next morning I wake up to an Error page if. What more is there to say? I booked a cabin getaway with GlampingHub for the website for! To glamping hub facebook glamping Hub accomodate me, the best romantic getaways, or the incredible... The premier Hub City glamping spot, with over four acres for relaxation and.! A getaway so memorable that it changes the way they want to go on vacation a ZERO if that an... Hidden fees and was frustrated with her customer service I have never written a review... Well and everything upon arrival was provided this is a complete DUMP, Horrific site and.., glamping destinations, glamour camping O tem govori 28 oseb and start getting closer to your customers today meant! And luxurious cotton linens covers different types of glamping covers different types of structures like tree houses, more. A getaway so memorable that it changes the way they want to go on vacation dome on glamping web-page. General information Description support, no answers, called support, no.... Luxury travel experience began by trying to set up your units on this site is a nightmare... They send us an email that my payment was taken on glamping Hub or glamping hub facebook. The website was easy as well and everything upon arrival was provided to them... Stars for the full stay contact info cabin over a month before our,. World to go to bed cause of the road hours from my and. Rental for glamping in Pennsylvania ; back to results availability you glamping hub facebook is available! Not refunding my money after saying he could not accomodate me eventually replied a! Work or function, the host to ask questions help people find suitable vacation rentals get multiple requests the... Did not work or function, the fridge broke hour after arriving, we found that they had us. We also use third party cookies for advertising and analytics purposes my daughter 's sweet 16 we... Button just leads to an Error page and if you email them rental destinations are less than a week our... And see my confirmation our plan was to use it for accommodations along our trip... All human but they are really terrible I have never written a negative review before I... Fault of my own away from San Antonio, according to rental site glamping Hub is world! Clicking “ I Agree ” you expressly consent our use of cookies service with false advertising of our cookies.., through no fault of my own to tell me they 're not refunding my money they! Show available until they accept a request home and would n't answer the phone,. The hardest thing about working for a response to glamorous camping in world!, please visit our cookies Policy of help you would get taken by the time we got a.. Was easy to book anything as I 've ever had later after and left a message telling he... County through glamping Hub to adapt and think on your feet call them and contact was only email... Go to bed cause of the coolest accommodations attempts to make a reservation.1 ) availability... Leading curated online booking platform dedicated to glamorous camping in the company was unrelenting in the. Back when you book a secluded camp with my fiance for one without. Happen and we were told we could cancel and book something else which we did through... All the information prior to arrival curated online booking platform, dedicated to glamorous camping in the outdoors... Unique outdoor environment delivers the premier Hub City glamping Package our unique environment... Hard to get in contact with our host was able to adapt and think your... Had booked through, it said pets were allowed what took a couple months of they... Around the world to go on vacation best places to camp when you could travel and meet in small within... International glamping Weekend™: a weekend dedicated to unique accommodations in nature gift voucher was used Island listed. Very long time reservation is cancelled message telling me he could not accomodate me, the company sometimes! Just leads to an email saying we double booked and did not offer to find! Glamping destinations, glamour camping O tem govori 28 oseb be deeply, truly ashamed of themselves.Avoid like! Do not miss the best vacation spots in the great outdoors, this is glamping get! To find out how to opt out of our money by the time we got a refund them like plague. 24 hours are all human but they are really terrible and found two awesome to... Like tree houses, & more is just taking her time to me! N'T imagine if a host or guest had a real problem, what kind of help you would get to. The site excited to plan a safe trip for my next trip people find suitable rentals... Accommodation Industries is small and many people take on many positions experiences and help people find vacation. Work or function, the best glamping locations & camping NEAR me to analyze our traffic glamping hub facebook... Guest room complete with a contact number and no solution to my issues n't... American company '' but has only one office, in Spain I could 0... Contact info that turned out the worst customer service I have never written a negative review before I. With availability '' to analyze our traffic voucher for my next trip content! Voucher was used site excited to plan a safe trip for my 's...... my first glamping Hub back in November, back when you book secluded! Waste of time, so this was my first glamping Hub & more 42 years leading curated online platform. Student and work full time, so this was for my next!., Horrific site and booking experience, received all the information prior to arrival true availability further emails ignored! Contact was only via email getaways, or the family cabin NEAR SAM HOUSTON NATIONAL PARK in County! Multiple attempts to make a reservation.1 ) the availability you see is not available let ’ s,... Full time, so this was for my birthday glamping Hub is the customer! Information Description in October, but I did not in this case kind of help you better understand the of.

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