Only 15 Packs Left. Unlike jumia that just by typing "Jumia refund policy or form" 2 clicks away from Google will take you to initiate a refund, Konga is not so. Well i think, Bluehost can be called a father holding his son by hand and guarding him via life, while Hostgater is like a teacher‍, < 1 min read Discover a great selection of Grill Pans Best prices in Nigeria Enjoy cash on delivery - Order Now! At this point, some differentiation is beginning to emerge. Please note that in scenarios where you opted your pay online before delivery, Jumia is will refund you upon cancellation. something i personally took notice of were the males, which were more polite in responds than the females. Unlike Jumia, becoming a seller on Konga platform is not free but comes with a subscription fee. From Konga, I decided to use the home-delivery service, while on Jumia I chose to pick up the ordered goods at its office in the city. The only communication from Jumia seems to be their usual SMS. Shop for Grill Pans online on Jumia Nigeria. The battle between the two largest online retailers in Nigeria; Konga and Jumia seems like it’s about to take a new dimension this year with Konga accusing Rocket Internet Jumia’s parent company Rocket Internet of domain squatting (a scenario where you buy a domain either for anticompetitive purposes or to resell for a huge margin). See for yourself. No cash back. One reason I prefer Konga as better is because of the pay on delivery service. And it deals with home appliances, books, and children’s items. Or, how they differ. The company also has a logistics service (KXPRESS), which enables the timely shipment and delivery of packages to customers. When products ordered are in-valued(i.e wrong product) or damaged, a refund for that item is stored in a Konga wallet, created for if you have none. So, while both Jumia and Konga sends two messages to you about your order, note. We also compared how To cancel orders on Jumia, you are advised to call the Jumia customer care via (0-700-6000-000) or you can employ the order canceling mechanism on your order dashboard on the Jumia platform. Both created in 2012, they have been competing from the beginning for … Or, how they differ. Well, this was examined using the faulty item delivered. Call 09038456231. One big difference between the Jumia and Konga is that Jumia has built and integrat- ed a ChatBot known as JumiaBot which assist users to make informed decisions about what to buy and how to buy products in real-time with respect to their cultural and economic status. 3 min read The fight we’ve all been waiting for, Bluehost vs Hostgator . Jumia Jumia is an online eCommerce platform for gadgets, fashion, electronics and lots more Headquarter: Ikeja, Yaba, Lagos Founders are Sacha Poignonnec, Yunde Kehinde, Raphael Kofi Afeedor CEO: Sacha Poignonnec Customer care number: 01 888 1100. Also, it has partnered with more than 50,000 local African companies and individuals. In order to secure the e-commerce marketplace beyond Nigeria, Jumia’s parent company, Rocket Internet, bought and registered Konga-related domain names in ten countries. In Nigeria, today's largest market for African e-commerce, two players are leading the way: Konga and Jumia. At first, I didn’t start out with a plan to compare the shopping experience of these two. They also send you an SMS to confirm the order promptly. Jumia and Konga are the two biggest e-commerce companies in Nigeria: Konga has seen explosive growth since 2018 when it was acquired by Zinox Group. However, only a few Nigerians care to know how they operate. Konga.com is a Nigerian e-commerce company founded in July 2012 with headquarters in Gbagada, Lagos State. However, if you’re curious to know the differences between the two, this […] Also, once you clicked on the tracking link from within the emails they sent to you, note. Konga sends on two different channels, while Jumia sends on the same channel. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. They have a good and 24-hour care, with a very poor response time. Jumia offers pay on delivery only restricted to Lagos or Abuja . Kinnevik had arranged a meeting with Oliver Samwer (founder of Rocket Internet), about a possible consolidation of ecommerce in Nigeria. In other words, you have to do data entry. 2 min read Not everyone understand the differences between stocks or binary options? Nigerians tend to patronize these companies a lot. 3 min read when an individual makes a purchase of a new phone. Also, Konga sends an email notifying you that your package had just been shipped. Furthermore, it deals on computers & accessories, phones and tablets, health care, and personal care products. From indications, Rocket Internet’s Jumia seems to be larger in size than Nigeria’s Konga. With all its good sides, it comes with a price. Turnaround Time Coincidentally they both delivered after two working days, which was a great improvement considering the fact that about one year ago, orders made outside Lagos often took at least five working days before they were delivered. And this comes with a link to track where it was at the moment. Discover a great selection of Grill Pans Best prices in Nigeria Enjoy cash on delivery - Order Now! And also because both companies seem to get their advertising right. Also, it offers first-party direct retail spanning various categories including consumer electronics and fashion. The Jumia and Konga E-Commerce platforms were chosen for this research study because they are easily the biggest and top ranking E-Commerce sites, as well as two of the top 10 most visited sites in Nigeria and Africa, as seen on Alexa rankings [2]. Jumia vs. Konga. And a payment service, which facilitates transactions among participants active and Jumia’s platform in selected markets. => FOLLOW US ON INSTAGRAM | FACEBOOK & TWITTER FOR LATEST UPDATES, => CHAT WITH OUR REPRESENTATIVE RIGHT NOW, Tags: Jumia, Jumia vs Konga, Jumia vs Konga: Online Shopping Experience between the Two., Jumia vs Konga: Understanding the Two, Konga. If you find this article interesting and knowledge revealing, please share it to others. However, because the experiences have been hugely different, I began to pay attention. Nigerians tend to patronize these companies a lot. Whatever it is, I guess it’s working for them, but for unsuspecting users, it isn’t. konga-vs-jumia-image.png As far as indigenous online retail eCommerce and shopping iare concerned in Nigeria, Konga and Jumia the best type to use among all is the.. 2 min read An overview of an ip address. Also, despite this, it still takes some days for the goods to arrive. 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